The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or away and can adjust temperatures to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy supplier for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up on your own or contact a HVAC specialist like Fletcher Plumbing, Heating & AC. If you’re installing it without help, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate electricity, Nest says you may encounter some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t run or turns off and on rapidly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just started using the Nest, it’s best to begin with your thermostat right away. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the problem, a smart thermostat pro including one from Fletcher Plumbing, Heating & AC can support you. We can identify the issue and put in a C-wire, if needed.

Smart thermostats such as the Nest are made to make your life easier, through automatic energy-efficient programming and the opportunity to monitor temps while you’re on the go. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling experts at Fletcher Plumbing, Heating & AC can resolve the trouble quickly.

If you’re going through weird heating and cooling behavior with your new Nest, give us a call at 302-653-0503 to book your appointment right away.